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Guided interviews

Tools for appealing ODSP denials

ODSP denial intake interview

Designed for interviewing people denied ODSP. Suitable for staff, volunteers, and agency partners. Includes custom features for County of Simcoe staff. Produces intake record (PDF) and draft appeal form, internal review request, letters, retainer, and consents (MS Word-friendly). Sent to the clinic intake supervisor's email (intk1_clc).
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Tools for doing intake

Supported intake interview

Designed for new staff, volunteers and agency partners to collect client information without giving advice. Includes questions on violence, income maintenance, housing, WSIB, workers rights, human rights, small claims, debt, education law and estates. Produces intake record (PDF). Sent to the clinic intake supervisor's email (intk1_clc).
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Caseworker intake interview (intake express)

Designed for legally-trained caseworkers to quickly collect client information and note advice given. Includes reminders about limitation periods and other deadlines, checklists, referral options, and other aids. Produces intake record (RTF). Sent to the clinic intake supervisor's email (intk1_clc).
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Whatever It Takes referral interviews

Includes two interviews: one lets member organizations refer clients to other Whatever It Takes agencies, the second lets members follow up about a client who has already been referred through the network. Produces a referral record (PDF) that is emailed to selected agencies, with a copy to the referring agency.
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Tools for creating documents and forms

Tenant Application About Maintenance: Form T6

Designed for interviewing tenants with maintenance issues referred by a clinic or tenant duty counsel. Suitable for clinic volunteers and agency partners. Produces a Form T6 with Schedule A and a Schedule of Parties on screen as a saveable PDF. MS Word-friendly Schedule A sent to the clinic intake supervisor's email (intk1_clc).
Learn more T6 guide by the LTB T6 tip sheet by ACTO

Affidavits and statutory declarations

Designed for interviewing people who need certain affidavits and statutory declarations. Suitable for students and agency partners. Produces MS Word-friendly intake record and draft documents that verify household and income assets for housing co-ops, conjugal relationships, work history, permission for a child to travel abroad, identity, facts for a visitor visa application, or proof of separation. Sent to the clinic intake supervisor’s email (intk1_clc).
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Basis of Claim

Designed for interviewing people wishing to make a refugee claim. Completes a single application Basis of claim form and associated forms and schedules.
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Demos of tools in development

Tools for appealing ODSP denials

ODSP denial case preparation interview

Designed for interviewing people with recently-opened ODSP denial appeal files. Asks about medical conditions, impairments restrictions and treatment and other history. Produces MS Word-friendly report about client history, appeal form, internal review request, retainer, consents, condition charts and consents for doctors and other medical record keepers, and letters for client, DAU and SBT. Sent to beta.communitylegalclinic@gmail.com.
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Tools for doing intake

Intake screening and referral interview

Designed for reception staff and volunteers to screen clients prior to intake. Includes questions about eligibility and case criteria and, if client is ineligible, referral options. Produces intake record (PDF) if client is referred. Sent to beta.communitylegalclinic@gmail.com.
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Tools for creating documents and forms

Application About Tenant Rights: Form T2

Designed for interviewing tenants referred by a clinic or tenant duty counsel. Suitable for clinic volunteers and agency partners. Produces a Form T2 with Schedule A and a Schedule of Parties on screen as a saveable PDF. MS Word-friendly Schedule A also sent to beta.communitylegalclinic@gmail.com.
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Court fee waiver request

Designed for interviewing people who cannot afford to pay court fees. Suitable for staff, volunteers, and agency partners. Guides interviewer to select and complete the right form for asking the court to waive certain fees. Produces request form on screen as a saveable PDF.
Learn more Guide by the Ministry of Attorney General