Making a human rights complaint


The right to equal treatment and opportunities without discrimination in the areas of goods, services and facilities, housing, contracts, employment and membership in trade and vocational associations is governed by the Ontario Human Rights Code and the Canadian Human Rights Act.

  • You cannot be discriminated against or harassed on any of the following Code grounds:

    • race
    • ancestry
    • place of origin
    • colour
    • ethnic origin
    • citizenship
    • creed (faith, religion or system of beliefs)
    • sex (including gender identity)
    • receipt of public assistance (like OW)
    • you have children
    • sexual orientation
    • age
    • marital status
    • family status
    • disability (or perceived disability)

  • However, there are some situations where discrimination is allowed. You can be discriminated against if the reasons for the discrimination are reasonable and bona fide
  • If you feel your rights have been violated:
    • you have the right to ask for advice from the Human Rights Legal Support Centre
    • you have the right to consult a legal clinic, lawyer or paralegal
    • you have the right to file a human rights application with the Human Rights Tribunal
  • If you are filing complaint to the Human Rights Tribunal:
    • make sure you file your application within one year of the date of the discrimination
    • list each person and organization who discriminated against you
    • list the Code grounds and area of discrimination you experienced
    • explain how the discrimination affected your financial, social or health well-being
    • explain what remedies, in terms of money or other damages, you are seeking
    • list any witnesses and any important documents
  • To complain about a federally regulated organization, contact the Canadian Human Rights Commission:
    • Federally regulated entities include: airlines, radio, television stations, banks, shipping lines, federal civil service and railways

Learn more

  1. Decide if your legal problem relates to human rights at work.
  2. Read Frequently Asked Questions to learn more about your human rights at work.
  3. Follow the Steps for instructions on how to enforce your rights if they have been violated.
  4. Review the Resources to find new and in-depth legal information.
  5. See the Links for news and other helpful websites

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DisclaimerLast updated 07/30/2009