Repairs and maintenance


The Residential Tenancies Act ("RTA") is the law that applies to most rental housing in Ontario. The RTA sets out the rights and responsibilities of landlords and people who rent where they live. The Landlord and Tenant Board ("LTB") is the government organization that enforces the RTA.

As a tenant, you have a right to have your rental housing maintained in good repair:

  • Your landlord must keep your place in good condition and fit to live in, even if you knew about a problem before you moved in or if you agreed to move into your place "as is".
  • Your landlord must keep anything provided to you in working order. This includes items such as kitchen appliances; electrical, plumbing or heating systems; windows, doors, locks, lighting, walls, roofs, ceilings; and carpets in the unit or common areas.
  • If you live in a building with several units, your landlord must keep all common areas clean. This includes lobbies, halls, elevators, laundry rooms, pools, and parking lots or garages.
  • Your landlord must make an effort to control cockroaches, mice and other pests.
  • You have a right to request your landlord to fix any maintenance problems.
  • If your landlord does not fix the problem, you have a right to contact your municipal (local) government and ask for an inspection of the place you live.

You have a right to apply to the Landlord Tenant Board for an order that your landlord fix the problem, pay you money or end your tenancy if your landlord refuses to maintain your rental housing in good repair.

Learn More

  1. Decide if your legal problem relates to repair and maintenance issues in rental housing.
  2. Read Frequently Asked Questions (FAQs) to learn more about repair and maintenance issues in rental housing.
  3. Follow the Steps for instructions on what to do if you have repair and maintenance issues.
  4. Review the Resources to find new and in-depth legal information about repair and maintenance in rental housing.
  5. See the Links for news and other helpful websites.

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DisclaimerLast updated 07/30/2009