Applying to the LTB


The Residential Tenancies Act (RTA) is the law that applies to rental housing in Ontario. The RTA sets out the rights and responsibilities of landlords and people who rent where they live. The Landlord and Tenant Board (LTB) is a government organization that enforces the RTA.

You have a right to ask the LTB to solve the following problems:

  • repair or maintenance problems with the rental unit
  • harassment, threats, interference, obstruction, or intimidation
  • changed locks or illegal entry of the rental unit by the landlord
  • shut-off services such as electricity, gas, heat (in winter), and water
  • rent increases, failure to pay interest, illegal fee or deposits
  • services such as parking are cut, but rent remains the same
  • money owed to you by the landlord

The LTB can grant the following remedies for problems that occurred in the last 12 months:

  • an abatement or a reduction in your rent, either in the past or in the future
  • compensation for out-of-pocket expenses
  • your costs for bringing the LTB application, including the cost of collecting evidence
  • an order terminating the tenancy
  • administrative fines
  • damages for belongings that must be replaced or repaired
  • compensation for repairs you have had to make
  • orders to make the landlord repair or replace
  • permission to fix the property and charge the landlord
  • orders prohibiting certain activity on the part of the landlord

Learn more

  1. Decide if your problem can be solved by making an application to the LTB.
  2. Read Frequently Asked Questions (FAQs) to learn more about your rights and the law.
  3. Follow the Steps for instructions on starting a legal process to solve your problem.
  4. Review the Resources to find new and in-depth legal information about your problem.
  5. See the Links for news and other helpful websites.

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DisclaimerLast updated 07/30/2009